Can I come to James’s Place?

Anyone from the age of 18, and we can consider catering for younger people during school or college holidays as appropriate.  We welcome everyone – no matter what their individual support needs may be.. 

What could I do at James’s Place?

Whatever you want to do, if we can provide it!  Take a  look at the Activities page to get some idea of what we do, or go to Facebook and see some of the pictures.

What are “AwayDays”?

Throughout the year we try and go out on a variety of day trips – a day on the canal, visits to museums, local places of interest etc.

Will I meet people from other organisations?

We do like to work as much as we can with other organisations, and maintain good relationships with organisations such as Mencap, Gateway, Andover Day Services and the local FE College, Icknield.

When are you open?

We run two sessions per day, 9:00 - 12:00 and 1:00 - 4:00. We are open on Tuesdays, Wednesdays and Thursdays at Penton Park, plus Mondays at the Andover Royal British Legion. We open for 51 weeks per year, closing down normally for 1 week at Christmas only.

How much does it cost?

The first session is always free.  Our charges are based on support needed, and start at £11 per hour, rising to a maximum of £16 per hour for those who need 1-1 support.  

There is no charge for resources for most of the activities – although there may be a small charge for ceramics, model making and cookery.

Are you regulated or monitored?

At the moment, Day Centres are only regulated or monitored by CQC if staff handle money on behalf of members, or if they undertake frequent journeys on their own with single members.  As none of these apply to James’s Place, we are therefore not regulated or monitored by CQC.  However we are monitored by Hampshire County Council and we do adopt best practise procedures with frequent training sessions for staff and volunteers, Equality and Diversity policies, Protection for Vulnerable Adults and Children policies, fully accessible complaints procedures and frequent team and member meetings and consultations.  We meet all the requirements that are expected of us, and all the requirements that any funding agency may ask for.

We are also part of the HDDOM framework that operates with Hampshire County Council.


What a wonderful place you have created at Penton Lodge and a great facility for those most in need in our local community – thank you so much on behalf of the Borough.
— Dorothy Baverstock, former Mayor of Test Valley